Refund Policy
Last updated 20 September 2026
Draft policy — pending legal review before public launch.
Eligibility
You can ask for a refund within 7 days of paying for a batch.
How to ask
Sign in, open your profile, go to Purchase history and press “Request refund” next to the payment. Our team is notified at once and will contact you personally to take it forward — refunds are not processed automatically.
How you are paid back
An approved refund goes back to the original payment method. How long it takes to show up depends on your bank or payment provider. Access to the batch is reviewed separately and is not removed until your refund is settled.
Cancelled batches
If we cancel a batch, enrolled students are entitled to a full refund or a transfer to another batch.